Frequently Asked Questions

Find clear answers to the most commonly asked questions about our services, products, and policies. We’ve compiled this information to make your experience as smooth and informed as possible

South African residents aged 18 or older with proof of income may qualify. We consider each application individually based on your ability to repay. We can also loan to SASSA grant recipients.

We offer various loan types, including personal loans and emergency loans, each with flexible repayment options.

Loan amounts vary depending on your credit profile and income. Our team can assist in determining the right amount based on your financial situation.

Our interest rates comply with South African lending regulations. Rates may vary based on the loan type, amount, and repayment period.

The application process is designed to be quick, often completed within a few minutes online. Once approved, funds are paid out immediately via e-Wallet or onto a FEZA Card. We can also provide you with a FEZA card.

You will need a valid South African ID, proof of residence, 3 months payslips, 3 months bank statements, and any additional documents depending on the loan type.

Loan repayments are made through scheduled debit orders from your bank account on your pay date.

Yes, late payments may incur additional fees as per our terms and conditions. It's important to contact us if you foresee any difficulties in repaying, so that we can help you to not create a bad credit record, which will affect your ability to borrow in the future.

Absolutely! We encourage early payments and do not charge penalties for settling your loan before the end of the term.

Yes, once your current loan is fully repaid, you may be eligible to apply for a new loan. Most of our loans paid out are to existing clients, as we believe in building long lasting relationships that are beneficial for all.

We take data protection seriously and comply with the POPIA to ensure your information is secure and confidential.

You can apply online through our portal, or you can find us at your closest store. To see where we are currently operating, click here
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